Charles brings 30 years of experience in education and sales leadership. As a lifelong educator—from teacher to Principal to District Administrator—Charles committed his career to teaching students of all abilities and to championing the needs of diverse and underserved learners. After service as a public educator, he entered the private sector as a Special Education Advocate and helped families and students navigate the special education process in MD, VA, DC and NY. Before joining the Speak Agent, Charles served as Educational Consultant for Gale, where he managed K-12 sales in Maryland and Delaware. At Gale, Charles led a successful effort to develop and disseminate diversity & equity content. Prior to Gale, he was Director of Inside Sales and Account Management for Kajeet, where he directed account growth and retention. Charles holds a BS from the University of Maryland.